Sales coaching software records and analyses sales conversations so managers can coach reps with evidence instead of gut feel. Two kinds exist: post-call tools (Gong, Chorus) that review recordings after the call, and real-time tools that coach during it. Convo is real-time sales coaching software. It coaches reps live on the call, turns each call into feedback anchored to the exact moment ('you talked over them at 4:30, try saying X instead'), and routes that lesson back as live help on the next call through Save-as-Cue. Managers get talk-to-listen ratios and a team view to ramp new hires faster and replicate what top performers do. It captures audio locally with no bot and starts at $14.99/month.
Convo is sales coaching software built around the live call. It coaches reps in the moment, turns each call into specific feedback, and routes that lesson into live help on the next one. Managers coach from real conversations, not gut feel.
Most tools review the call once it is over. Convo closes the loop, so this call's lesson becomes next call's habit.
Real-time nudges as the conversation happens.
"You talked over them at 4:30." Anchored, not vague.
Turn the growth note into a structured cue.
Help arrives the moment it happens again.
Sales coaching software records and analyses sales conversations so managers and reps can improve from evidence instead of memory. It measures what actually happens on a call, talk-to-listen ratio, the questions asked, the objections raised, then turns that into feedback a rep can act on.
The category splits on timing. Post-call tools analyse the recording after the call ends. Real-time tools help during it. Convo is the real-time kind, and it carries each lesson forward to the next call.
Read the guide to sales coaching techniquesRecords the call, scores it, and surfaces coaching moments for the manager to review later. Useful for trends. The moment itself is already gone.
Coaches the rep while the call is live, then anchors feedback to the exact moment and fires it again as live help next time. The behaviour changes, not just the report.
The advice is fine. The timing and the evidence are not.
By the time the 1:1 happens, half the conversation is a blur and the gaps get filled with what the manager assumes happened.
The standard loop is call now, review later, discuss in the next 1:1. By then the rep has had four more calls and the moment is gone.
Without the exact moment and the number behind it, reps hear judgement, push back, and tune the feedback out.
Four parts, one loop.
Convo watches the conversation and nudges the rep live when the talk ratio creeps up, when a question is missing, or when an objection lands. New reps get a senior coach on every call.
Every growth note points to a verbatim line and offers a better one to use instead. Focus is capped at three things per call, so reps act on it instead of drowning in a report.
“Right, but the thing you really want here is…”
Save any growth note as a cue. The next time a similar moment shows up on a live call, the cue fires through Convo’s real-time layer. Feedback from this call becomes coaching on the next.
Talk-to-listen ratios, question frequency, and objection handling across every rep and every call. See who needs help, spot what the closers do differently, and make it the standard.
One view of every rep, scored from real conversations instead of self-reporting. Find the new hire who needs help this week, not at quarter end. See what your best closer does on the pricing objection, and turn it into a cue the rest of the team gets live.
Devon is talking 71% of the call. Cue queued for the next one.
The same recordings everyone has. Plus help while the call is live.
| Coaching capability | Convo | Gong | Chorus | Otter |
|---|---|---|---|---|
| Coaching during the live call | Yes | No | No | No |
| Post-call call analysis | Yes | Yes | Yes | Yes |
| Feedback anchored to verbatim moment | Yes | Yes | Yes | No |
| "Try saying X instead" alternative | Yes | No | No | No |
| Coaching cue that fires on the next call | Yes | No | No | No |
| Talk-ratio & question analytics | Yes | Yes | Yes | No |
| Manager team view | Yes | Yes | Yes | No |
| No recording bot joins the call | Yes | No | No | No |
| Starting price | $14.99/mo | $100+/mo | $100+/mo | $16.99/mo |
Pricing reflects publicly listed entry plans and is indicative; Gong and Chorus are quote-based. Compare the Gong and Chorus alternatives in full.
No migration. Coaches on the calls your team already takes.
Illustrative outcome figures based on conversation-coaching research; your results will vary.
FAQ
Real-time coaching, feedback that points to the moment, and a loop that carries it into the next call. From $14.99/month.