One Platform, Every Conversation
Convo adapts to your team's unique needs across Sales, Consulting, Customer Success, and Recruiting
Sales
Close more deals with real-time coaching and objection handling
Real-World Scenario
During a prospect call, Convo detects price concerns and instantly suggests value-based responses, helping your rep navigate the objection and move toward close.
Key Benefits
Key Features
Ready to transform your sales team?
See how Convo can improve your team's conversation performance
Enterprise-Grade Features
Everything your organization needs to scale conversation intelligence across teams and departments
Team Management
Multi-Team Dashboards
Unified view across sales, consulting, customer success, and recruiting teams
Role-Based Permissions
Granular access controls for managers, team leads, and individual contributors
Performance Benchmarking
Compare individual and team performance against company and industry standards
Custom Coaching Playbooks
Deploy organization-specific methodologies and best practices across teams
Platform & Integrations
CRM Integration
Native integration with Salesforce, HubSpot, and other leading CRM platforms
Meeting Platform APIs
Deep integration with Zoom, Teams, Google Meet, and WebEx for seamless workflow
Custom API Access
Build custom integrations with your existing tech stack and internal tools
White-Label Deployment
Deploy Convo with your company branding for internal or client-facing use
Enterprise Operations
Global Deployment
Multi-region deployment with data residency compliance for global organizations
24/7 Support
Dedicated support team with guaranteed response times and escalation procedures
SLA Guarantees
99.9% uptime guarantee with service credits and performance monitoring
Professional Services
Implementation consulting, training, and ongoing optimization support
Enterprise Implementation Process
Discovery & Planning
Assessment of your team needs, integrations, and compliance requirements
Custom Configuration
Setup of team structures, coaching playbooks, and security policies
Integration & Testing
Connection with your existing tools and comprehensive testing across teams
Training & Launch
Team training, phased rollout, and ongoing support activation
Privacy-First Architecture
Convo is built with privacy by design, giving you control over your conversation data while meeting enterprise compliance requirements
Data Encryption
All data is encrypted in transit and at rest with role-based access controls
User Consent First
You control conversation recording and processing, with required consent from all participants
Secure Infrastructure
Built on AWS with 24/7 monitoring, automated patching, and intrusion detection
Data Retention Control
Configurable retention periods from 30 days (default) up to 7 years for enterprise customers
Privacy & Compliance Framework
SOC 2 Type I
In ProgressSOC 2 Type I certification in progress, validating security controls and processes
SOC 2 Type II
Q2 2025Type II audit scheduled for Q2 2025 with operational effectiveness testing
ISO 27001
Q3 2025Global standard for information security management systems, planned for Q3 2025
GDPR Compliant
ActiveGDPR-compliant DPA available, data minimization, and privacy by design implemented
Enterprise Security Controls
AI Processing Transparency
Convo uses OpenAI for conversation analysis with comprehensive safeguards and explicit user consent. Organizations retain full ownership and control of their conversation data at all times.
- Multi-party consent workflows
- Customer data ownership maintained
- Automated consent documentation
Legal Documentation
Review our privacy and security practices in our legal documents