By Convo Team • Published December 15, 2025 • Last updated December 15, 2025
Convo Enterprise scales real-time AI coaching across Sales, Customer Success, Recruiting, and Consulting teams, with enterprise-grade security: AES-256 encryption, SSO, role-based admin controls, a GDPR-compliant DPA, and dedicated support. Audio is captured locally with no bot.
Enterprise
Make every team perform like your best people.
Convo puts real-time AI coaching in front of every rep across Sales, Customer Success, Recruiting, and Consulting, with the security, controls, and support your organization requires.
One platform, every conversation.
Real-time coaching tuned to how each team actually works.
Sales
Handle objections live, keep every deal on methodology, and close more of the calls your reps are already in.
35% higher win rate
Sales use caseCustomer Success
Surface account context mid-call, catch churn signals early, and turn renewals into expansion.
42% less churn
Customer Success use caseRecruiting
Run structured interviews, ask sharper follow-ups, and make faster, more consistent hiring calls.
40% better quality of hire
Recruiting use caseConsulting
Bring expert context into every client meeting and document deliverables without taking notes.
94% client satisfaction
Consulting use caseEverything you need to run it at scale.
The controls, integrations, and operations enterprise teams expect.
Team management
- Multi-team dashboards
- Role-based permissions (RBAC)
- Performance benchmarking
- Custom coaching playbooks
Platform & integrations
- Native CRM sync (Salesforce, HubSpot, Attio)
- Zoom, Teams, Meet & Webex
- Public API & webhooks
- White-label deployment
Enterprise operations
- Multi-region data residency
- 24/7 dedicated support
- Onboarding & implementation
- Professional services
Privacy-first, by design.
You keep control of your conversation data, and legal keeps its checklist.
Encryption everywhere
All data encrypted in transit (TLS 1.3) and at rest (AES-256), with role-based access controls.
Consent first
You control recording and processing, with consent required from all participants.
Hardened infrastructure
Built on AWS with 24/7 monitoring, automated patching, and intrusion detection.
Retention you control
Configurable retention from 30 days by default up to 7 years for enterprise.
Compliance framework
GDPR compliant
ActiveGDPR-compliant DPA available, data minimization, and privacy by design.
AES-256 encryption
ActiveAll data encrypted at rest and in transit using AES-256 and TLS 1.3.
Local audio capture
ActiveAudio is captured locally with no bot, sent only to our transcription provider, then deleted after processing.
DPA available
ActiveData Processing Agreement with standard contractual clauses for your legal team.
Enterprise security controls
AI processing transparency
Convo uses OpenAI for conversation analysis with comprehensive safeguards and explicit consent. Your organization keeps full ownership and control of its data at all times.
- Multi-party consent workflows
- Customer data ownership maintained
- Automated consent documentation
A rollout your team can plan around.
From discovery to launch, with a dedicated team the whole way.
Discovery & planning
We map your team structure, integrations, and compliance requirements.
Configuration
Team roles, coaching playbooks, and security policies set up to your standards.
Integration & testing
Connect your existing tools and validate across every team.
Training & launch
Team training, phased rollout, and dedicated support activation.
FAQ
Common questions about Convo Enterprise
Bring Convo to your whole organization.
Real-time coaching for every team, with enterprise security and a dedicated rollout.
Sources & References
- Enterprise Software Security Standards
- Team Performance Benchmarks - Enterprise SaaS
- AI Meeting Technology for Large Organizations (Gartner, 2025)