By Convo Team • Published January 8, 2026 • Last updated April 16, 2026
Otter AI pricing: Basic (Free) with 300 min/month, Pro at $16.99/month or $8.33/month annually (1,200 min/month, reduced from 6,000), Business at $30/user/month or $19.99 annually, and Enterprise with custom pricing. Key hidden cost: Pro plan minutes were cut by 80% without a price reduction.
PRICING GUIDE
Otter AI Pricing 2026
Full breakdown of every Otter.ai plan, what's included, what limits people miss, and how the pricing compares to alternatives.
OTTER AI PLANS
Basic
Limited
Pro
Business
Enterprise
Contact sales
Prices as of April 2026. Source: otter.ai/pricing
WHAT OTTER ACTUALLY COSTS FOR TEAMS
| Team size | Pro (monthly) | Pro (annual) | Business (monthly) | Business (annual) |
|---|---|---|---|---|
| 1 person | $16.99 | $8.33 | $30 | $19.99 |
| 5 people | $84.95 | $41.65 | $150 | $99.95 |
| 10 people | $169.90 | $83.30 | $300 | $199.90 |
| 25 people | $424.75 | $208.25 | $750 | $499.75 |
HIDDEN COSTS & LIMITATIONS
Pro plan minutes reduced by 80%
Otter reduced the Pro plan from 6,000 to 1,200 minutes per month without a price cut. If you have 5+ meetings per day, you'll burn through 1,200 minutes in about two weeks.
Only 10 file imports per month on Pro
Upload recordings from Zoom, Loom, or other tools? You're capped at 10 per month on Pro. Need more? Upgrade to Business.
Sales Notetaker locked behind Enterprise
Otter's AI-powered sales features (OtterPilot for Sales) require the Enterprise plan with custom pricing. Not available on Pro or Business.
No refunds for mid-cycle cancellations
Cancel an annual plan mid-year and you don't get a prorated refund. Access continues until the billing period ends, but the money is gone.
Visible bot joins every meeting
"Otter.ai" appears as a participant in your call. Clients and prospects notice. Not a pricing issue, but a cost in meeting dynamics.
OTTER AI VS CONVO VS FIREFLIES
| Feature | Otter Pro | Fireflies Pro | Convo Starter |
|---|---|---|---|
| Monthly price | $16.99 | $18 | $14.99 |
| Minutes included | 1,200/mo | Unlimited | Unlimited |
| Transcription | |||
| AI summaries | |||
| Real-time help | |||
| Invisible (no bot) | |||
| Follow-up email drafting | |||
| Pre-meeting briefings | |||
| Context memory | |||
| CRM integrations | Roadmap |
WHY TEAMS SWITCH FROM OTTER
Otter transcribes after the call. Convo helps during it with real-time suggestions, pre-meeting briefings, and follow-up emails drafted in 30 seconds. No bot joins your call. European-built and GDPR-compliant. 7-day free trial, then from $14.99/month.
Download for MacOtter AI pricing FAQ
Sources & References
- Otter.ai Pricing Page
- Otter.ai Feature Comparison