By Convo Team • Published January 8, 2026 • Last updated April 1, 2026
Fireflies AI pricing: Free (800 min storage); Pro — $18/month or $10/month annually; Business — $29/month or $19/month annually; Enterprise — $39/month annually. Warning: AI features consume credits that run out — heavy users spend 2-3x the base price on credit top-ups.
Fireflies AI Pricing 2026
Full breakdown of every Fireflies.ai plan, the AI credits system most people miss, and how the real cost compares to alternatives.
Fireflies AI plans and pricing
Free
For trying it out
- 800 min storage
- Limited AI credits (3-10)
- Basic AI summaries
- No transcript downloads
- No CRM integrations
- No video recording
Pro
$10/mo billed annually
- Unlimited transcription
- 8,000 min storage
- 20 AI credits/month
- Download transcripts
- No video recording
- No conversation intelligence
Business
$19/mo billed annually
- Unlimited storage
- 30 AI credits/month
- Video recording
- Conversation intelligence
- CRM integrations
- 3-hour meeting cap
Enterprise
Billed annually only
- 50 AI credits/month
- SSO & SCIM
- HIPAA compliance
- Private storage
- Rules engine
- Dedicated account manager
The AI credits system (what most people miss)
Fireflies advertises "unlimited transcription" on paid plans — but many AI features consume credits that run out. Here's how the system actually works.
Credits run out — and key features stop working
Features like AskFred (AI assistant), advanced summaries, action item detection, and meeting highlights all consume credits. Once you hit your monthly limit, these features pause until next month — or you buy more credits at ~$0.10 each.
| Plan | Included credits | Extra credits cost | Realistic monthly cost |
|---|---|---|---|
| Free | 3-10 | $5 for 50 credits | $0-5 |
| Pro ($10-18/mo) | 20 | $5 for 50 credits | $15-30 |
| Business ($19-29/mo) | 30 | $5 for 50 credits | $25-50 |
| Enterprise ($39/mo) | 50 | Custom | $39-60+ |
Realistic cost estimates based on user reports. Heavy users of AskFred and AI summaries regularly exhaust included credits.
What Fireflies actually costs for teams
| Team size | Pro (monthly) | Pro (annual) | Business (monthly) | Business (annual) |
|---|---|---|---|---|
| 1 person | $18/mo | $10/mo | $29/mo | $19/mo |
| 5 people | $90/mo | $50/mo | $145/mo | $95/mo |
| 10 people | $180/mo | $100/mo | $290/mo | $190/mo |
| 25 people | $450/mo | $250/mo | $725/mo | $475/mo |
Base subscription only. Add 20-50% for typical AI credit overages on teams that use AskFred and advanced summaries daily.
Other hidden costs and limitations
No video recording on Pro plan
Video recording requires the Business plan ($29/mo). Pro plan captures audio only. If you need to review visual content (screen shares, presentations), you need to upgrade.
Pro storage capped at 8,000 minutes
That's about 133 hours of meetings. Teams with 5+ daily meetings can fill this in a few months. When storage is full, you must delete old recordings or upgrade to Business (unlimited).
Meeting duration caps on every plan
Free and Pro: 2-3 hour max per meeting. Business: 3 hours. Enterprise: 4 hours. Long strategy sessions or workshops may get cut off.
Visible bot joins every meeting
"Fireflies.ai Notetaker" appears as a participant in your Zoom, Google Meet, or Teams call. This has led to a class-action BIPA lawsuit and university bans at Cornell, Oxford, and Cambridge.
No refunds after 20 recorded meetings
Fireflies' refund policy limits refunds once you've recorded 20+ meetings, even on annual plans. If you discover the tool isn't right after a month of heavy use, you're locked in.
Which Fireflies plan should you choose?
Free — if you have occasional meetings
800 minutes stores about 3-5 long meetings. No transcript downloads and no integrations. Fine for testing, not for daily use.
Pro ($18/mo) — if you need transcripts only
Good for individuals who want searchable transcripts and basic summaries. Watch your AI credits — 20/month goes fast if you use AskFred regularly. No video, no CRM.
Business ($29/mo) — if you need CRM + analytics
The first plan with video recording, conversation intelligence, and full CRM integrations. Best value for sales teams who need call data pushed to Salesforce or HubSpot. Budget extra for AI credits.
Enterprise ($39/mo) — if you need compliance
Required for HIPAA, SSO/SCIM, and private storage. The only plan with a dedicated account manager. Still subject to AI credit limits (50/month).
Fireflies vs Convo vs Otter: pricing compared
| Feature | Fireflies Pro | Otter Pro | Convo |
|---|---|---|---|
| Monthly price | $18/mo | $16.99/mo | $14.99/mo (annual) |
| AI feature limits | 20 credits/mo | No credit system | No credit system |
| Transcription | |||
| Real-time coaching | |||
| Bot-free (invisible) | |||
| Local audio processing | |||
| Follow-up email drafting | |||
| CRM integrations | Coming soon | ||
| Free trial | Free tier only | Free tier only | 7 days |
Why teams switch from Fireflies to Convo
Convo costs $14.99/month with no credit system — every feature is included in the base price. No visible bot joins your calls, audio is processed locally on your device, and you get real-time AI coaching during meetings (not just transcripts after). For a detailed comparison, read our Convo vs Fireflies breakdown.
Frequently asked questions
Sources & References
- Fireflies.ai Pricing Page
- Fireflies.ai Feature Comparison
No credits. No surprises.
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Every feature included in the base price. No AI credit system, no visible bot, no cloud uploads.