How does Convo access my RingCentral calls?

Convo runs locally on your computer, capturing RingCentral system audio. It never joins as a visible bot—other participants don't see it. Audio processes on your device before syncing to Linear.

Will other people on the RingCentral call know I'm using this?

No. Unlike Fireflies or Otter, Convo doesn't add a "recording bot" to your RingCentral call. It's completely invisible. Only you know it's running.

How does Convo know who to assign tasks to in Linear?

It listens for "John will..." or "@Sarah can you..." on RingCentral and maps names to Linear user accounts. You can review assignments before they're created.

Can it update existing Linear tasks or only create new ones?

Both. If a RingCentral discussion references a Linear task ID or name, Convo updates that task. Otherwise, it creates new tasks with proper linking.

What happens if the AI misinterprets a task on RingCentral?

You get a review screen before Linear sync. Edit the task, change assignees, adjust due dates. Over time, corrections train Convo to be more accurate for your team.

Sync RingCentral Meeting Notes to Linear | Convo

The problem with manual sync

Context gets lost between RingCentral conversations and Linear updates. Details slip through the cracks. Follow-ups are delayed. Deals stall.

How Convo solves it

With Convo, your RingCentral conversations flow automatically into Linear. Transcripts, action items, decisions—all organized and synced the moment your call ends.

Join call

AI listens

Processes data

Auto-syncs