How does Convo access my RingCentral calls?

Convo runs locally on your computer, capturing RingCentral system audio. It never joins as a visible bot—other participants don't see it. Audio processes on your device before syncing to Google Drive.

Will other people on the RingCentral call know I'm using this?

No. Unlike Fireflies or Otter, Convo doesn't add a "recording bot" to your RingCentral call. It's completely invisible. Only you know it's running.

How much Google Drive storage does this use?

Convo stores transcripts and summaries (text), not full RingCentral recordings unless configured. Text is ~0.1% the size of video, so minimal Google Drive storage impact.

Can I organize RingCentral meetings in Google Drive by project?

Yes. Set folder structures or tags in Google Drive, and Convo auto-files RingCentral meeting content based on participant, meeting title, or detected project keywords.

What's the retention policy for RingCentral data in Google Drive?

You set it. Configure Google Drive retention rules (30/60/90 days or indefinite), and Convo respects those policies for all synced RingCentral content.

Sync RingCentral Meeting Notes to Google Drive | Convo

The problem with manual sync

Manual note-taking during RingCentral calls means you're either distracted or missing details. Then there's the data entry into Google Drive—time-consuming and error-prone.