How does Convo access my Phone calls?

Convo runs locally on your computer, capturing Phone system audio. It never joins as a visible bot—other participants don't see it. Audio processes on your device before syncing to Monday.com.

Will other people on the Phone call know I'm using this?

No. Unlike Fireflies or Otter, Convo doesn't add a "recording bot" to your Phone call. It's completely invisible. Only you know it's running.

How does Convo know who to assign tasks to in Monday.com?

It listens for "John will..." or "@Sarah can you..." on Phone and maps names to Monday.com user accounts. You can review assignments before they're created.

Can it update existing Monday.com tasks or only create new ones?

Both. If a Phone discussion references a Monday.com task ID or name, Convo updates that task. Otherwise, it creates new tasks with proper linking.

What happens if the AI misinterprets a task on Phone?

You get a review screen before Monday.com sync. Edit the task, change assignees, adjust due dates. Over time, corrections train Convo to be more accurate for your team.

Sync Phone Meeting Notes to Monday.com | Convo

The problem with manual sync

Manual note-taking during Phone calls means you're either distracted or missing details. Then there's the data entry into Monday.com—time-consuming and error-prone.