How does Convo access my Dialpad calls?

Convo runs locally on your computer, capturing Dialpad system audio. It never joins as a visible bot—other participants don't see it. Audio processes on your device before syncing to Trello.

Will other people on the Dialpad call know I'm using this?

No. Unlike Fireflies or Otter, Convo doesn't add a "recording bot" to your Dialpad call. It's completely invisible. Only you know it's running.

How does Convo know who to assign tasks to in Trello?

It listens for "John will..." or "@Sarah can you..." on Dialpad and maps names to Trello user accounts. You can review assignments before they're created.

Can it update existing Trello tasks or only create new ones?

Both. If a Dialpad discussion references a Trello task ID or name, Convo updates that task. Otherwise, it creates new tasks with proper linking.

What happens if the AI misinterprets a task on Dialpad?

You get a review screen before Trello sync. Edit the task, change assignees, adjust due dates. Over time, corrections train Convo to be more accurate for your team.

Sync Dialpad Meeting Notes to Trello | Convo

The problem with manual sync

Context gets lost between Dialpad conversations and Trello updates. Details slip through the cracks. Follow-ups are delayed. Deals stall.

How Convo solves it

With Convo, your Dialpad conversations flow automatically into Trello. Transcripts, action items, decisions—all organized and synced the moment your call ends.

Join call

AI listens

Processes data

Auto-syncs