How does Convo access my RingCentral calls?

Convo runs locally on your computer, capturing RingCentral system audio. It never joins as a visible bot—other participants don't see it. Audio processes on your device before syncing to Microsoft Teams.

Will other people on the RingCentral call know I'm using this?

No. Unlike Fireflies or Otter, Convo doesn't add a "recording bot" to your RingCentral call. It's completely invisible. Only you know it's running.

Will Microsoft Teams channels get spammed with RingCentral summaries?

No. You choose which channels get which meeting types. Internal RingCentral 1:1s can go to DMs, while all-hands go to #general in Microsoft Teams.

Can team members react to RingCentral meeting notes in Microsoft Teams?

Absolutely. Summaries posted to Microsoft Teams are regular messages—people can comment, add emoji reactions, or start threads to discuss specific RingCentral call points.

Does this work with Microsoft Teams private channels?

Yes. Convo respects Microsoft Teams permissions. If only certain people were in the RingCentral meeting, the summary only goes to Microsoft Teams channels they have access to.

Sync RingCentral Meeting Notes to Microsoft Teams | Convo

The problem with manual sync

Context gets lost between RingCentral conversations and Microsoft Teams updates. Details slip through the cracks. Follow-ups are delayed. Deals stall.

How Convo solves it

With Convo, your RingCentral conversations flow automatically into Microsoft Teams. Transcripts, action items, decisions—all organized and synced the moment your call ends.

Join call

AI listens

Processes data

Auto-syncs