How does Convo access my Dialpad calls?

Convo runs locally on your computer, capturing Dialpad system audio. It never joins as a visible bot—other participants don't see it. Audio processes on your device before syncing to Microsoft Teams.

Will other people on the Dialpad call know I'm using this?

No. Unlike Fireflies or Otter, Convo doesn't add a "recording bot" to your Dialpad call. It's completely invisible. Only you know it's running.

Will Microsoft Teams channels get spammed with Dialpad summaries?

No. You choose which channels get which meeting types. Internal Dialpad 1:1s can go to DMs, while all-hands go to #general in Microsoft Teams.

Can team members react to Dialpad meeting notes in Microsoft Teams?

Absolutely. Summaries posted to Microsoft Teams are regular messages—people can comment, add emoji reactions, or start threads to discuss specific Dialpad call points.

Does this work with Microsoft Teams private channels?

Yes. Convo respects Microsoft Teams permissions. If only certain people were in the Dialpad meeting, the summary only goes to Microsoft Teams channels they have access to.

Sync Dialpad Meeting Notes to Microsoft Teams | Convo

The problem with manual sync

Post-meeting work kills productivity. After every Dialpad call, someone has to play back the recording, write notes, and manually sync data to Microsoft Teams.

How Convo solves it

Convo eliminates the gap between talking on Dialpad and updating Microsoft Teams. AI processes the call, extracts what matters, and syncs it where you need it.

Join call

AI listens

Processes data

Auto-syncs