How does Convo access my Google Meet calls?

Convo runs locally on your computer, capturing Google Meet system audio. It never joins as a visible bot—other participants don't see it. Audio processes on your device before syncing to Zoho CRM.

Will other people on the Google Meet call know I'm using this?

No. Unlike Fireflies or Otter, Convo doesn't add a "recording bot" to your Google Meet call. It's completely invisible. Only you know it's running.

Does this work with custom Zoho CRM fields?

Yes. During setup, you map which Google Meet conversation elements (budget mentions, timeline, pain points) populate which Zoho CRM fields—including custom fields.

Can I control which Google Meet calls sync to Zoho CRM?

Absolutely. Set rules by meeting type, participant, or Zoho CRM opportunity stage. Not every Google Meet internal sync needs to go into Zoho CRM.

What if Zoho CRM already has notes from the meeting?

Convo appends new insights rather than overwriting. It timestamps additions from the Google Meet call so you see what came from AI vs manual entry.

Sync Google Meet Meeting Notes to Zoho CRM | Convo

The problem with manual sync

Manual note-taking during Google Meet calls means you're either distracted or missing details. Then there's the data entry into Zoho CRM—time-consuming and error-prone.