How does Convo access my Google Meet calls?

Convo runs locally on your computer, capturing Google Meet system audio. It never joins as a visible bot—other participants don't see it. Audio processes on your device before syncing to Salesforce.

Will other people on the Google Meet call know I'm using this?

No. Unlike Fireflies or Otter, Convo doesn't add a "recording bot" to your Google Meet call. It's completely invisible. Only you know it's running.

Does this work with custom Salesforce fields?

Yes. During setup, you map which Google Meet conversation elements (budget mentions, timeline, pain points) populate which Salesforce fields—including custom fields.

Can I control which Google Meet calls sync to Salesforce?

Absolutely. Set rules by meeting type, participant, or Salesforce opportunity stage. Not every Google Meet internal sync needs to go into Salesforce.

What if Salesforce already has notes from the meeting?

Convo appends new insights rather than overwriting. It timestamps additions from the Google Meet call so you see what came from AI vs manual entry.

Sync Google Meet Meeting Notes to Salesforce | Convo

The problem with manual sync

Manual note-taking during Google Meet calls means you're either distracted or missing details. Then there's the data entry into Salesforce—time-consuming and error-prone.