--- title: "Video platform connections | Convo" description: "Set up Convo for Zoom, Teams, Google Meet and other meeting platforms. Learn about permissions and meeting detection." canonical: https://www.itsconvo.com/help-center/video-platform-connections markdown: https://www.itsconvo.com/help-center/video-platform-connections.md last-updated: 2026-10-14T22:06:41.000Z --- # Video platform connections > Set up Convo for Zoom, Teams, Google Meet and other meeting platforms. Learn about permissions and meeting detection. Source: https://www.itsconvo.com/help-center/video-platform-connections [← Back to Help Center](https://www.itsconvo.com/help-center) 4 min read Updated August 25th, 2026 By Convo Team • Published December 15, 2025 • Last updated August 25, 2026 Convo works with all major video platforms: Zoom, Microsoft Teams, Google Meet, Webex, Slack, and any audio/video app. No setup required. Grant permissions once and Convo detects your meetings and asks whether to record. No bots join your calls. Convo works seamlessly with all major video conferencing platforms. No setup required. Grant permissions once, and Convo detects your meetings across Zoom, Teams, Google Meet, and more, then asks whether to record. ## Supported Video Platforms Convo automatically detects and works with these video platforms: ### Zoom Meetings, webinars, and breakout rooms ### Microsoft Teams Team meetings and 1-on-1 calls ### Google Meet Browser-based meetings (Safari, Chrome) ### Cisco Webex Enterprise video conferencing ### Slack Huddles Quick team audio/video calls ### Discord Voice channels and video calls ### Skype Video and voice calls ### Around Collaborative video platform ### Whereby Browser-based video meetings **No configuration needed:** Convo automatically detects which video platform you're using and asks whether to record. You don't need to manually select your platform or connect accounts. ## How Convo Connects to Video Platforms Unlike services that add a bot to your meetings, Convo uses a privacy-first approach: #### No Bot Joining Convo doesn't add a "Convo Bot" or third-party participant to your meetings. All audio capture happens directly on your device using system-level audio capture. #### Automatic Detection When you start a meeting in Zoom, Teams, or any supported platform, Convo detects the running application and asks whether to start recording. It never records without you. No manual setup required. #### System-Level Audio Capture Convo uses your operating system's built-in audio capture APIs to record audio from your meeting application. On Mac, this uses ScreenCaptureKit; on Windows, it uses the native audio loopback. Both are secure, efficient, and reliable. #### Speaker Separation Convo captures two audio streams: your microphone (labeled "You") and meeting participants (labeled "Participant"). This enables accurate speaker identification in transcripts without requiring integration with the video platform. ## Required Permissions To work with video platforms, Convo needs the following permissions: ### 1. Microphone Permission **Purpose:** Capture your voice during meetings **How to grant:** Requested automatically during onboarding. If denied, go to System Settings → Privacy & Security → Microphone (Mac) or Windows Settings → Privacy → Microphone (Windows) and enable for Convo. ### 2. Screen Recording Permission (Mac only) **Purpose:** Capture audio from video platforms (Zoom, Teams, etc.) **How to grant:** System Settings → Privacy & Security → Screen Recording → Enable for Convo. You'll need to restart Convo after granting this permission. On Windows, audio capture works without this extra step. #### Why Screen Recording Permission? On Mac, macOS requires Screen Recording permission to capture audio from other applications. This is a system-level security feature. Convo doesn't actually record your screen, only the audio from your meeting apps. No video or screen content is ever captured or stored. On Windows, this permission is not required. ## How Meeting Detection Works Convo uses an intelligent priority system to detect which meeting you're in: ### Detection Priority 1. **Frontmost app:** If you're actively focused on a meeting app, Convo selects it 2. **Priority list:** If multiple meeting apps are running, Convo selects based on priority: - Zoom (highest priority) - Microsoft Teams - Cisco Webex - Slack - Discord - Safari / Chrome (for Google Meet, Whereby) - Other supported platforms 3. **Automatic switching:** If you switch between platforms mid-meeting, Convo detects the change and updates audio capture **Example:** You have Zoom open in the background and switch to a Google Meet call in Chrome. Convo automatically detects Chrome is now in focus and begins capturing audio from the browser instead of Zoom. ## Using Convo with Different Platforms ### Zoom Works with all Zoom meeting types: 1-on-1, group meetings, webinars, and breakout rooms. - Start meeting in Zoom desktop app - Start recording in Convo (press ⌘L or click Record) - Transcription runs while you record - Suggestions and Ask AI available in the toolbar during the call ### Microsoft Teams Compatible with Teams desktop app for meetings, calls, and channel conversations. - Join meeting in Teams desktop app - Convo detects Teams audio automatically - Works with both video calls and audio-only calls - Supports Teams channels and private meetings ### Google Meet (Browser) Google Meet runs in your browser (Safari or Chrome). Convo captures audio from the browser tab. - Open Google Meet in Safari or Chrome - Join the meeting - Convo detects browser audio (works with both Safari and Chrome) - Keep the Meet tab active or in focus for best results ### Slack Huddles Huddles work seamlessly in the Slack desktop app. - Start or join a Huddle in Slack - Convo automatically captures Slack audio - Works with video-enabled huddles and audio-only ### Other Platforms Webex, Discord, Skype, Around, and Whereby all work the same way. Convo automatically detects when these apps are running a call and captures audio without any configuration. ## Privacy and Security ### No Bot Visibility Other participants never see a "Convo Bot" or "Recording Bot" in the meeting. Convo operates entirely on your local machine and doesn't join meetings as a participant. ### Local capture, no bot Audio is captured locally on your device, with no bot in the call. It is sent to our transcription provider, which returns the transcript and deletes the audio after processing. Transcripts are stored in your Convo account, where you can delete them anytime. ### No Screen Recording Despite the permission name, Convo only captures audio, never video, screen content, or visual information from your meetings. ### Meeting Consent You're responsible for informing participants that you're using AI assistance. While Convo doesn't announce itself, many organizations require verbal or written consent for recording/transcription. ## Troubleshooting ### Convo not detecting my meeting - On Mac, verify Screen Recording permission is enabled (System Settings → Privacy & Security → Screen Recording) - Restart Convo after granting Screen Recording permission - Ensure your meeting app is running and the call is active - Check that you're using a supported platform (see list above) - Try bringing the meeting app to the foreground ### Transcription only shows my voice - On Mac, Screen Recording permission likely not granted. Check System Settings. On Windows, check microphone permissions in Windows Settings → Privacy - If permission is enabled, restart Convo and rejoin the meeting - Ensure meeting audio is playing through your speakers/headphones (not muted) ### Wrong platform detected - Bring your active meeting app to the foreground (click it to focus) - Close other meeting apps you're not using - Convo prioritizes Zoom over other platforms, so if Zoom is running, close it if you want to use a different platform ### Audio quality issues - Check your meeting app's audio settings and ensure high-quality audio is enabled - Test your microphone in System Settings → Sound (Mac) or Windows Settings → System → Sound - Close unnecessary apps to free up system resources - Ensure you're not using Bluetooth headphones (they can add latency) ### Convo doesn't work with my platform If you're using a platform not in the supported list: - Contact support at [itsconvo.com/contact](https://www.itsconvo.com/contact) with the app name - Include the app's identifier, such as the bundle ID on Mac (found in Activity Monitor → double-click app → Info button) - We can often add support in future updates ### Permission denied error 1. **Mac:** Open System Settings → Privacy & Security → Screen Recording → Enable Convo 2. **Windows:** Open Windows Settings → Privacy → Microphone → Ensure Convo has access 3. Quit Convo completely (right-click the menu bar or system tray icon → Quit) 4. Relaunch Convo 5. Test by joining a meeting ## Tips for Best Results ### Do: - Grant both Microphone and Screen Recording permissions during setup - Keep your meeting app in focus or in the foreground when possible - Use wired headphones or built-in speakers for best audio quality - Close meeting apps you're not using to avoid confusion - Start recording in Convo before or at the start of your meeting ### Don't: - Use Convo without Screen Recording permission (you'll only capture your own voice) - Run multiple meetings simultaneously (Convo captures one at a time) - Expect Convo to work with phone calls (operating systems don't expose phone audio to apps) - Use outdated OS versions (Convo requires macOS 14 (Sonoma) or later, or Windows 10 or later) ## Next Steps Ready to use Convo with your video platform? - [Your first AI-assisted call](https://www.itsconvo.com/help-center/first-ai-call) - Complete guide to using Convo in meetings - [Understanding AI meeting cues](https://www.itsconvo.com/help-center/ai-meeting-cues) - Learn about Instant Cues - [Getting real-time suggestions](https://www.itsconvo.com/help-center/real-time-suggestions) - Learn how to use suggestions and Ask AI - Join your next meeting and start recording in Convo ### Need help with a specific platform? Contact our support team at [itsconvo.com/contact](https://www.itsconvo.com/contact). Let us know which video platform you're using and any issues you're experiencing. ## Sources & References - Video Conferencing Platform Integration Standards - Meeting Software Compatibility Guidelines Still need help? 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