---
title: "Language support | Convo"
description: "Choose transcription and summary languages in Convo so you can hold a conversation in one language and report in another."
canonical: https://www.itsconvo.com/help-center/language-support
markdown: https://www.itsconvo.com/help-center/language-support.md
last-updated: 2026-10-14T22:06:41.000Z
---

# Language support

> Choose transcription and summary languages in Convo so you can hold a conversation in one language and report in another.

Source: https://www.itsconvo.com/help-center/language-support

[← Back to Help Center](https://www.itsconvo.com/help-center)

3 min read

Updated September 25th, 2026

By Convo Team • Published July 17, 2026 • Last updated September 25, 2026

Convo supports English, Spanish, French, German, Portuguese, Italian, and Polish. Transcription can auto-detect the language or be fixed to one (which is more accurate; Polish calls need Polish selected), and summaries have their own language setting: Auto to match the call, or any of the seven. Both live in Settings under Preferences.

Convo works in seven languages: English, Spanish, French, German, Portuguese, Italian, and Polish. Transcription and summaries have separate language settings, so you can sell in one language and report in another.

## Transcription language

In **Settings → Preferences**, the transcription language controls how Convo hears your calls:

- **Auto-detect**: Convo figures out the language, useful when your calls switch between languages. It covers every language except Polish
- **A specific language**: English, Spanish, French, German, Portuguese, Italian, or Polish. For Polish calls, select Polish

**Accuracy tip:** if your calls are consistently in one language, pick it explicitly. Auto-detect uses a multilingual model that trades some accuracy for flexibility; a fixed language uses the more accurate dedicated model.

## Summary language

Summaries have their own setting, also in **Settings → Preferences**:

- **Auto**: the summary follows the language of the call
- **A fixed language**: every summary in the language you pick, regardless of the call's language, for example Spanish-language calls with English summaries for the CRM and the team

## Getting names and jargon right

Preferences also includes a custom dictionary where you can add your own terms: product names, company names, industry jargon. Convo uses it to transcribe those words correctly instead of guessing at spellings.

## Next steps

- [Your first AI-assisted call](https://www.itsconvo.com/help-center/first-ai-call) - See transcription in action
- [Troubleshooting audio issues](https://www.itsconvo.com/help-center/troubleshooting-audio) - If transcription quality drops

### Need more help?

Visit our [Help Center](https://www.itsconvo.com/help-center) for more articles or contact support at [itsconvo.com/contact](https://www.itsconvo.com/contact).

Still need help? Ask AI about this topic

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[Make Convo a preferred source](https://www.google.com/preferences/source?q=itsconvo.com)
